simonhill wrote:Thanks for posting, but what else are you doing about it? I presume you have contacted EasyJet to ask for an explanation.
Did you take the name of the member of staff? Letting them know that you will be reporting the matter and their name on your return can often be effective and at least you have a target to aim at. Also as stated abve, a recent copy of the company's terms is worth having, although with so many mobile devices about, you could probably show in real time.
Assuming you are reporting it to EasyJet, please report back here.
Personally I now always use a (free) cardboard bike box to save this sort of aggro. I know the box could be put at the bottom of a pile, but I have not had any damage since using a box, whereas I often used to get the od knock and scratch when using the bubblewrap method.
I think the reason that nothing else is allowed in the box (clothes, etc) is due to security. Lots of odd bits of stuff poked around the bike can be a bit hard to check.
It's probably more due to baggage allowance as a bike isn't subject to being weighed. So some might think taking a bike is a good wheeze to get around excess baggage charges.