just repeated Tony R's search with similar results. Norwegian have as far as I can work out updated their web site since I booked ( last Septeber/Oct )and possibly since I flew out on 23 June - as I checked on 22nd ( but I notice when I first googled Norwegian and Bicycles you get to a different page without the Gatwick advice (http://www.norwegian.com/customer-servi ... t-or-bike/
) So could be I just got that page and may not have searched thoroughly enough.
However there is a mis-match between what Norwegian are currently saving with the information ( or lack off) on the Gatwick Airport site.
Heathrow airport site also seems to say nothing about a requirement from the airport to box or bag bikes.
Seems like Norwegian may have done more or less enough for new customer, but have failed to make a pro-active effort to inform those who had already booked bikes on planes of the changes.
Booking bikes with Norwegian is disconcerting as you have to phone and get no written confirmation. Would be helpful if they could sort their online booking so bikes and payments could be done at booking - or subsequently online - with email conirmation.
However main issues for cyclists may be:
1)the apparent ? move towards requirement for a box
2) clarity about whether it's the airline that sets the rules or whether one must always check airline and airport rules.
It's getting more and more difficult to do flight based trips, particularly moving on with different airlines/airports.
At least with the CTC style poly bike bags it's bearable to role them up and cycle on with them - and much quicker to cycle to the airport and bag up the bikes.
I'll send this thread to CTC requesting investigation of Heathrow and Gatwick Policy & asking whether they would have another push on the airports & airlines accepting CTC style bags and airports keeping bags and boxes/packaging materials in stock.